Get Help

What to expect if you call a hotline

• Direct connection to the domestic violence program near you.
• Help to find resources in your area including safe shelter, advocacy, counseling, and legal assistance.
• Crisis assistance, emotional support, and safety planning.

What to expect if you call a program

• A caring listening ear. All programs have people who can listen and help you sort out options.
• Advocacy services. Most programs have specially trained advocates who can help navigate related systems to assist you.
• Emergency shelter. Many programs offer shelter in confidential locations.
• Legal advocacy. Most programs offer information about protection orders and other civil matters. Most do not provide legal counsel, but can refer you to free or low cost attorneys.
• Crisis services. Many programs offer 24-hour crisis services.

Advocates can offer a range of services that might include:

• Accompanying you to court
• Helping you fill out paperwork
• Helping you understand the civil or criminal process
• Outlining or prioritizing the legal options that are available
• Informing you about what actually goes on in court
• Preparing you for a hearing or trial, and giving support before, during and after
• Referring you to low or no-cost lawyers

What to expect if you go to a shelter.  Every shelter is different, but usually you can expect that:

• Shelters are free—no fees are charged to stay.
• Most shelters have shared kitchens, common areas, and bathrooms.
• If you have children, you will probably all share one bedroom.
• If you are alone, you may have to share a room.
• You are responsible for taking care of your own children.
• All shelters must welcome service animals. However, most shelters cannot accommodate pets. Most will work with you to make arrangements to have your pets cared for elsewhere.
• Shelters have laundry facilities and supply linens (sheets, towels and blankets).
• They usually have emergency food, clothing and toiletries available for the first few days of a stay.
• Shelters can be stressful—this is group living with others who are experiencing tough times.
• You will be asked to honor the privacy of other residents by not discussing their names or situations with anyone else.
• Shelters are concerned about everybody’s safety, so you may be asked to keep the location a secret.
• Visitors are generally not allowed.
• Some shelters have computers you can use to check your email and access online resources.

What to expect if you call a legal advocate

• Services are offered free of charge
• Legal advocates are not attorneys and will be unable to give legal advice